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This is utterly bizarre. I usually submit my Wired column the Wednesday before the Tuesday it runs. I did the same last week, sending it to Leander Kahney (my Wired editor) and the general Wired stories email address. I then got a prompt from culture editor Laura Moorhead on Friday asking where the column was, and sent it again to her. None of these mails, apparently, got through -- I've just received a mail from Leander asking again for the column, and again I've sent it three different ways -- POP mail, webmail, and via my girlfriend's Japanese account.

Since I'm now paranoid that email isn't working for me, or that Wired's spam filters are eating all mails from me, I'm taking the unprecedented step of posting the column here, just to make absolutely sure it gets through.

iMomus Column
Wired News
May 22nd 2007

In Apple's epic soap, "dual core values" clash

There are two kinds of people in the world -- those who say there are two kinds of people in the world and those who don't. The former do well in advertising.

Apple's long-running and highly successful Get A Mac ads (currently playing somewhere near this column -- PC may well be bumping his forehead against the masthead as I speak) are a beautiful example. They don't just pit Macs against PCs -- they blow it up into an epic conflict between rival ways of being. It's a huge exaggeration of tiny differences, of course. But as rhetoric, it seems to work well; the past year has seen Apple's market share growing faster than any other U.S. computer maker's.

What interests me about the campaign (directed by Phil Morrison at TBWA) is how it resuscitates, re-instates and cleverly manipulates an ancient enmity most see as having died a death back in the 1980s: the gulf between the hip and the square.

"Against a minimalist all-white background," explains Wikipedia, spelling it out for any visiting Martian who hasn't seen the ads, "a man dressed in casual clothes introduces himself as a Macintosh running Mac OS X... while a man in a more formal suit and tie combination introduces himself as a non-Macintosh personal computer running Microsoft Windows. The two then act out a brief vignette in which the capabilities and attributes of 'Mac' and 'PC' are compared, with PC -- characterized as a formal, stuffy person overly concerned with work -- often being frustrated by the more laid-back Mac's superior abilities. Some more recent ads have shifted focus away from comparing features of the computer systems to a more general comparison."

Advertising -- which can never sell us orange juice without selling us happiness too -- has an inherent tendency to hook small scenarios to huge themes, but when it's promoting a tool as powerful as a computer (we organize our lives with these things), microscopic differences quickly become clashing archetypes. As they've developed, the Get a Mac ads have focused on big questions: Who am I? What's my style, my orientation to life? How do I organize my time, my work? What are my core values?

As the episodes of this operatic soap have unfolded, actors Justin Long (the Steve Jobs-like Mac character) and John Hodgman (a plumper, funnier Bill Gates) have come to embody rival views of American life (the weak British and Japanese versions carry nothing like the same cultural clout). Dual core values, if you like.

Take the recent Flashback episode. Mac and PC are kids. Mac wants to show PC some of his paintings. "I have a better idea," retorts the precocious puritan. "How about I calculate how much time you just wasted?" Back to the present, and PC is still performing the same anal cost-benefit analysis.

PC -- as archetypal a bean-counting WASP puritan as ever stepped off the Mayflower -- has a very particular relationship with time. At the dismal party celebrating the release of Vista, for instance, he tries to make space in his diary for another celebration five years hence -- but remembers he has a strategy session that day. His colleague, only marginally less joyless, has an all-day meeting.

We don't have to have read Max Weber's seminal book The Protestant Ethic and the Spirit of Capitalism to recognize a bad case of "worldly asceticism" here. PC, his life overrun by the gray corporate mindset, has over-rationalized every aspect of his existence, disenchanting and instrumentalizing the world in the process. He's the opposite of a hippy. He's not switched on, and probably not getting laid. He's Dylan's Mr Jones.

Bill Gates -- the brunt of this joke -- was not amused by the implications. "Does honesty matter in these things," he asked peevishly, "or if you're really cool, that means you get to be a lying person whenever you feel like it? I don't think the over 90 percent... who use Windows PCs think of themselves as dullards, or the kind of klutzes that somebody is trying to say they are."

The PC character does emerge as unlucky -- if not a klutz -- in the ads. One moment he's bandaged in a wheelchair (someone tripped over his power cord), the next he's on a hospital trolley, sick with cryptic error message "WMP dot DLL", or massively bloated with trial software "that doesn't do very much unless you buy the whole thing".

Mac, meanwhile, stays relaxed, informal and slightly bland -- a coffeehouse beatnik dressed by Gap; the conformist-cool straight man to PC's comedy square.

The distinction is distinctly retro. The hip / square thing could take us back to Norman Mailer's provocative 1957 essay The White Negro: Superficial Reflections on the Hipster. Or it could take us even further back. Mailer traces the origins of the hipster stereotype to Mezz Mezzrow, a Jewish American who declared himself a "voluntary negro" in the 1920s; a man who rejected the "antiquated nervous circuits" of convention and tried "to create a new nervous system for himself". Following Mezzrow, the beats of the 40s and 50s would use jazz, Zen, drugs, travel and transgression to channel what Mailer controversially called "the source of Hip -- the Negro".

So, wait, the Mac character is in some stereotypical, essentialist way black? Well, maybe. But you didn't hear it from Apple, who take care to place African-Americans neutrally through their Get a Mac ads (bit parts amongst the PCs mostly). A couple of amateur YouTube video tributes to the campaign are less politically correct. In one we find a black MacBook boasting about his bigger hard drive, in another the PC character is a prim-but-prurient secretary who wants to find out whether it's true what they say about Macs. Black Macs.

By the late 60s the hip / square binary had lost its racial dimension, becoming safe and familiar enough to play out on the Ed Sullivan Show in the form of a Jim Henson sketch in which switched-on hipster Kermit the Frog tries to educate a square on how to do "visual thinking". Kermit stops short, thankfully, of telling us that the jazzy squiggles he paints across the screen come shrink-wrapped with iLife, but we're well on the way.

In the 1980s the whole swinger / straight binary swings into reverse. Huey Lewis and the News tell us it's hip to be square, while David Byrne writes a song describing a Mr Jones who's no longer the unfunky fellow of the Dylan song. No doubt sporting a mullet, this Mr Jones is busy partying in his hotel room with "salesmen, conventioneers, rock stars with tambourines". I guess those epic oppositions dissolve in alcohol. Under the operating system, we're all pretty much the same.

Someone should probably tell Apple that the "white negro" and the "wizard with numbers who dresses like a gentleman" are sepia bromides. But why ruin such a successful -- and funny -- ad campaign?
Page 1 of 3 << [1] [2] [3] >>

Is it just me...

Date: 2007-05-22 05:48 am (UTC)
From: (Anonymous)
My problem with the US and UK Mac Vs PC adverts, is that the actors playing the Mac character (Justin Long in the US, and Robert Webb in the UK) are always the smug, self-satisfied characters. The actors playing the PC are always the more likeable chaps. I'm surprised this hasn't backfired more seriously for Apple - it's not done in an ironic way either, all it seems to be doing is accentuating the "Macs are for self-satisfied arty types" sterotype that's been around for ages.

Or maybe it is backfiring against Apple. I've been a long time Apple admirer, and was looking to get a new Macbook Pro, but decided to get a Sony Vaio recently instead because I hated the Mac adverts _that much_. Also because the Vaio had a much better video card and I couldn't run the software I needed on a Mac even under Bootcamp.

And I'm probably the reasonably "arty stereotype" guy. Maybe all the new people getting into Macs are the "dull, PC-like people" who want to consider themselves arty. I get that feeling talking to people.

(no subject)

Date: 2007-05-22 06:21 am (UTC)
From: [identity profile] darthhellokitty.livejournal.com
Of course, for us slashers this is a marriage made in heaven.


http://community.livejournal.com/mac_hearts_pc/35684.html
http://community.livejournal.com/mac_hearts_pc/38949.html

Re: Is it just me...

Date: 2007-05-22 07:10 am (UTC)
From: [identity profile] rhodri.livejournal.com
The UK ads are definitely miscast.

But deliberately buying a product because you don't like the adverts of the competition is just bollocks, isn't it.

Re: Is it just me...

Date: 2007-05-22 07:24 am (UTC)
From: (Anonymous)
Well obviously it wasn't entirely because I loathe the adverts - as I said, the Macbook wasn't really fit for purpose (over priced, under powered hardware, and software compatibility problems even in Bootcamp).

But I probably will be going away from Apple products in the future, when there are equal or better alternatives. The advert doesn't help. Steve Jobs and the cult of Mac is something I can't stand.
From: [identity profile] rhodri.livejournal.com
It's not a cult, is it, really. It's just a computer.
From: (Anonymous)
Apple's "not just a computer". They've just recently removed the computer from their name to demonstrate just that.

Of course, what they mean is that they deal in music and telephones too. But we all know it's because Steve Jobs thinks he's the messiah.

Cult or not, there's certainly something about Apple and its fanbase, otherwise Momus wouldn't have wrote his article and we wouldn't be having this conversation.
From: [identity profile] rhodri.livejournal.com
Apple's "not just a computer".

No, I know. Sorry to be a pedant, but you said "Mac".

Steve Jobs thinks he's the messiah.

No he doesn't, he thinks he's the CEO of Apple. He's right.

Re: Is it just Mac...

Date: 2007-05-22 08:34 am (UTC)
From: [identity profile] barnacle.livejournal.com
I think they're miscast, but hilariously so. With the cultural baggage of Peep Show behind them, Mitchell and Webb's exchanges are all the more sinister, especially Webb's half.

Re: Is it just me...

Date: 2007-05-22 08:39 am (UTC)
From: [identity profile] mcgazz.livejournal.com
> Maybe all the new people getting into Macs are the "dull, PC-like people" who want to consider themselves arty.

Definitely. People seem to think that writing a letter or surfing the net on a Mac, rather than a PC, automatically makes them some kind of boho beatnik creative type. People who buy Macs do so because they want to buy into the 'lifestyle'. People who buy PCs do so because they want a computer, and don't really give a toss if it 'says something' about their personality.
From: (Anonymous)
I'm not convinced. I'm sure he loves the smell of his own farts.

But then, a few years ago I was really all for Apple stuff. When Apple was more of the underdog, and their niche was the professional design field.

Now Apple have become a "lifestyle brand!". They're about music on your iPod, organising photos on your iMac, prodding the screen on your iPhone. Seems they've taken the iLife thing too literally, and the adverts reinforce that - both Justin Long and Robert Webb portray horribly smug, "hip", shallow people. Maybe that's enhanced by being an uncanny reflection of Webb's loathesome character in Peepshow, but then there's a similar (but less sinister) issue with Justin Long too, like it was intentional... it must be really, the characters bear a striking resemblance to Steve Jobs too.

Re: Is it just me...

Date: 2007-05-22 09:10 am (UTC)
From: [identity profile] lecabinet.livejournal.com
It's annoying to have to do, but not buying a product because the adverts are so woeful is the only thing we can do. I no longer buy Bisto because their adverts were directed solely at families eating together and I'm a student living alone; I find adverts selling lifestyles incredibly condescending.

Also, the Mac ads are a plain lie, my friend's Mac cable broke because it was flimsy and had a useless rubber seal, hardly the beautifully designed magnetic doodad they specifically advertise.
From: [identity profile] vertigoranger.livejournal.com
Oh fuck off it isn't a cult, you hat bastard.

(no subject)

Date: 2007-05-22 09:31 am (UTC)
From: [identity profile] hulegu.livejournal.com
Remember the scene from Fear and Loathing in Las Vegas when Hunter S. Thompson is covering the District Attorneys National Convention and soem academic is explaining the differences between 'cool', 'groovy', 'hip' and 'square'? Watching the Mitchell & Webb Mac ads in the UK is a bit like that - some advertising gomer trying to quantify 'coolness' through the perspective of a lump of plastic and metal on my desk which I use to write documents, communicate and listen to music. To my mind, Apple seems to be becoming a bit bloated and pretentious, rather like a rockstar flush with success (and cash) on the back of a mega-selling album who then decides to go all 'arty' and attempts to produce a rock masterpiece but instead turns out a bloated example of navel-gaving, coked-up rock silliness.

I still love my iBook, though.
From: (Anonymous)
Those are the angry ravings of a mad cult member.
From: [identity profile] vertigoranger.livejournal.com
Actually quite the reverse, I'm all about the PC owing to it being magnificently capable of doing everything i do.

What we have here is a failure to communicate. If the intonation had been there what i would've said would have read as "Oh fuck off with the notion that it isn't a cult, it most demonstrably is, you rotter."

Re: Is it just me...

Date: 2007-05-22 10:06 am (UTC)
From: [identity profile] st-ranger.livejournal.com
But... hip people *are* smug and self-satisfied. Truth in advertising I guess. I'd rather be square.
From: [identity profile] vertigoranger.livejournal.com
P.S. I own an iPod and am using iTunes to listen to music as we speak, which is interesting. It's almost as if, by using Apple hardware and software, i'm actually behaving as if they are just useful, and not lifestyle choices. Weird.

Re: Is it just me...

Date: 2007-05-22 10:10 am (UTC)
From: [identity profile] rhodri.livejournal.com
People who buy Macs do so because they want to buy into the 'lifestyle'.

I was about to lay into this comment and accuse the poster of it of being a total cock, and then I realised that it was you, [livejournal.com profile] mcgazz. Now I don't know what to do.

I'm sure some people who buy Macs do so because they want to buy into the lifestyle, the moronic twunts. Owning a G4 Powerbook, sadly, doesn't prevent you from treading in dogshit or being sacked for incompetence.
From: (Anonymous)
Dah. Ich bin confused. Was your original comment in reply to me or Rhodri? The layout on this comments section starts getting awful a few posts in.

(I too own a bunch of Apple stuff - two iPods and an old iBook. But I use a PC, primarily because it's essential for work - there's just no way to run the software I need on a Mac. I'm not against Apple products at all, I just hate their adverts, Steve Jobs, and the image Apple seem to be exhibiting.)

(no subject)

Date: 2007-05-22 10:15 am (UTC)
From: [identity profile] akabe.livejournal.com
the email thing is rather freaky .
i wonder if it's got to do with you posting from japan, no it seems you sent it before going there.

// i have a logistically similar, if somewhat reversed, scenario to the accidental result of this where i'm asked to show in a gallery stuff i've been posting on my blog and i'm feeling a bit uneasy about it//

wish you lots of good flow .
From: [identity profile] vertigoranger.livejournal.com
It was to Rhodri, no confusion intended.

Re: Is it just me...

Date: 2007-05-22 10:23 am (UTC)
From: [identity profile] rhodri.livejournal.com
It's annoying to have to do, but not buying a product because the adverts are so woeful is the only thing we can do.

Your voice will, of course, be drowned out by all the people who have now started buying the thing in question because they find the adverts kooky, or whatever. You're not really sending a message to anyone. And Bisto might well make better gravy. It Browns, Seasons, and Thickens In One, apparently.

Ads rarely give any useful information, so it's up to us to ignore the messages, do the research and make informed decisions by ourselves. You can buy a product without buying into a lifestyle. You're an individual, aren't you?
From: [identity profile] rhodri.livejournal.com
It's almost as if, by using Apple hardware and software, i'm actually behaving as if they are just useful, and not lifestyle choices. Weird.

Fairly normal, I'd say.

Re: Is it just me...

Date: 2007-05-22 10:41 am (UTC)
From: [identity profile] lecabinet.livejournal.com
Yes, we are all individuals.

Re: Is it just me...

Date: 2007-05-22 10:56 am (UTC)
From: (Anonymous)
Choosing not to buy a product because someone dislikes the ideas a company portrays in an advert would also be quite an individual act by them too, surely.
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